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Survivor Outreach Services

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Survivor Outreach Services (SOS) provides long-term support to surviving Families of fallen Soldiers. Our goal is to reassure survivors that they remain valued members of the Army Family.

The SOS program connects you with people who can help. Our services include grief counseling, financial counseling, benefits coordination, support groups, and garrison and surrounding area events.

After a loved one is lost, unresolved issues or questions may surface months or years afterward. The Army is dedicated to fulfilling its promise by providing support to surviving Families. Our financial counselors aid surviving Families through investment and estate planning education, and our support coordinators provide long-term support. SOS can help you navigate the details.

SOS delivers services at garrisons and communities closest to where Families live. Regardless of your loved one’s component or branch, duty status, location, or manner of death, SOS will provide dedicated outreach and support when and as long as you desire.

SOS also honors survivors with Gold Star and Next of Kin lapel buttons. They are symbols of your sacrifice, widely recognized throughout the country. Find more about Gold Star and Next of Kin lapel buttons here.

The Gold Star and Surviving Family Member (GSSFM) Representative is the Army advocate for surviving Family members – and any survivor can contact an Army GSSFM Representative directly any time for any reason. These representatives are available to provide support and address complaints by spouses and other dependents of deceased service members regarding casualty assistance or receipt of benefits authorized by law. If you have questions or concerns about casualty assistance or receipt of benefits, your GSSFM Representative can help.

You can contact a GSSFM representative at +1(833) 313-1960 or


Find more resources for survivors here.

Survivor Outreach Services on our installation

The mission of Survivor Outreach Services (SOS) is to advocate on behalf of all Families who have suffered the loss of a Soldier and to educate the community about the Survivor Outreach Services Program.

The program strives to build a unified support program which embraces and reassures Survivors that they are continually linked to the Army Family for as long as they desire.

We provide an avenue of resources to include support groups, bi-monthly newsletters, information briefs, and social activities.

For more information on our local Survivor Outreach Services, contact the local SOS Coordinator at +1 (910)396-0384.

Support Groups

Support Group will be held the 1st Thursday of every month at 10 a.m. Call us for more information at +1 (910)396-0384.

Newsletter and Events

SOS Newsletter - Survivor Sentinel (.pdf)

Helpful Resources

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Jun 26

EFMP Play Mornings

Jun 28 10 am - 11:30 am

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Jul 10 11:30 am

FRP Planning Your Financial Future: Invest Wisely + Crypto Currency with the SEC

Jul 11 1:30 pm - 3:30 pm

Mom Talk: An Open Forum

Jul 17 2:30 pm - 4 pm

How to Avoid Scams Throughout the Car Buying Process

Jul 18 9 am - 12 pm