- Deployment Support to Soldiers and units preparing to deploy or returning from a deployment. Information and referral services assist Soldiers and Family members dealing with deployment and redeployment questions, concerns, and challenges. Services can be tailored to assist commanders in meeting the deployment and redeployment needs of their SFRG. Commanders also have the virtual SFRG (vSFRG) as a tool to communicate with their SFRG membership in a secure online environment, especially during deployment.
- Family Readiness Training for command teams, Command Family Readiness Representatives, and SFRG volunteers.
- Emergency Family Assistance, provided when disaster strikes an Army community and accessed through multiple methods:
- Through an ADPAAS electronic assessment, Soldiers and Families can identify needs, which will be assigned to the closest ACS ADPAAS case manager
- Through the Emergency Family Assistance Center (EFAC), a garrison-level, one-stop location for Soldiers, Civilians, and Family members to access needed recovery services
- During noncombatant evacuation and repatriation operations for personnel in OCONUS locations
- Classes
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Click here to view ACS classes
- Unit Briefings
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Unit briefings are available to prepare Soldiers and Family members for all phases of deployment readiness and to make the community aware of the services and programs available at Army Community Service.
- What is a Soldier and Family Readiness Group (SFRG)?
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A Soldier and Family Readiness Group (SFRG) is a command sponsored organization of family members, volunteers, soldiers, and civilian employees belonging to a unit, that together provide an avenue of mutual support and assistance and a network of communications among the family members, the chain of command, chain of concern, and community resources.
- What is the Unit Commander's role in the SFRG?
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Provide Guidance and Set Goals for the Soldier Family Readiness Program
- Provide SFRG guidance to company command teams
- Conduct staff and committee meetings as needed
- Support and encourage SFRG membership
- Supervise BDE/BN CFRR and SFRSA
- Establish and maintain a volunteer recognition and awards program
- Budget for mission essential activities
- Review company informal fund accounts
- What is the role of the SFRG Coordinator?
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Serve as the champion of the SFRG membership
- Support the command team’s Soldier Family Readiness goals
- Maintain open communication and relationship with unit leadership, CFRR, SFRSA and SFRG Advisor
- Complete mission essential activities as outlined
- Work with command team to plan and execute SFRG activities
- Ensure SFRG maintains communication with SFRG membership and provide information, resources and referrals
- Attend required SFRG training and meetings
- Complete required volunteer registration and administrative tasks
- Recruit and work with SFRG volunteers
- What is the role of Family Readiness Support Assistants (FRSA)?
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- Provide unit Family Readiness administrative and logistical support services
- Coordinate training through assigned USC for local community resources
- Attend prescribed/required training
NOTE: Requirements vary by component, position description and/or status (DA Civilian or Contract Staff)
- How do I register and log my hours as a volunteer?
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Visit the Installation Volunteer Services page for more information.
- SFRG Regulations
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- Army Directive 2019-17, 1 April 2019
- DoDI 5500.7-R, Joint Ethics Regulation 30 Aug 93
- DoDI 1342.22, Military Family Readiness, 3 Jul 21
- AR 600-20, Army Command Policy, 24 Jul 20
- COPRS and MSC tasked ISO SFRG Program, 20 Oct 20
- AR 600-29, Fund-Raising Within the Department of the Army, 7 Jun10
- AR 608-1, Army Community Service, 19 Oct17
- AR 215-1, Military Morale, Welfare, and Recreation Programs and non-appropriated Fund Instrumentalities, 24 Sep10
- AR 1-100, The Army Gift Program, 7 Feb19
Operation R.E.A.D.Y (Resources for Educating About Deployment and You) is a training resource which was developed after the Persian Gulf War from lessons learned in deployment. ACS provides the following OPREADY-based trainings:
- Care Team Training - Learn how to establish this team to prepare for trauma in the unit, whether it’s a family member or Soldier. Positions on a Care Team include home care, meal assistance, transportation, phone call support, and childcare assistance.
- Readiness Essentials for Army Leaders (R.E.A.L) Soldier and Family Readiness Group (SFRG) Trainings per FORSCOM ORORD Oct 2020
- Command Family Readiness Representative - Understanding responsibilities of the CFRR, resources for success and working with SFRG volunteers
- Key Contact Training – Designed to provide training in Key Caller duties, communicating with Family members, dispelling rumors, handling crisis calls, etc. It also shows Key Callers how they fit into a successful SFRG.
- SFRG Coordinator – How to set up the SFRG, maintain the SFRG and learn about the structure and requirement of the coordinator role in assisting the Unit Commander. .
- SFRG Fund Custodian – Required for current/incoming SFRG Fund Custodians, teaches Army regulations for managing of the SFRG informal funds and fund-raising. Reviews the various funds available and details the types of purchases that can be made with each fund.
Trainings Offered by request only:
- SFRG Advisor Training - Foundational course on SFRGs, defines: various roles to include Command Team and Volunteers. Responsibilities of the SFRG per Department of Defense and how to assist Commanders in meeting their mission
- SFRG Commander’s Training - Provides Company Commanders with information on the roles and responsibilities of the Command Team. Topics include: Family Readiness mission essential tasks for SFRGs, SFRG elements and operation, Communications, Volunteer management, SFRG funding and resources. Great training for command staff
The Army Community Service Soldier and Family Readiness Group (SFRG) Center serves the Fort Liberty Community. Soldiers and Families have a location to host training, meetings, schedule a VTC (secure and unsecured), utilize computers, printers, copiers, and much more! Staff members are always available to assist you. Come by today!
- Reserve meeting space in the SFRG Center
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The Soldier and Family Readiness Group Center offers indoor and outdoor meeting space for your Soldier and Family Readiness Group. Space is available during the day and after duty hours.
Meeting space is also available for units and authorized ID cardholders to hold official trainings, meetings and events.
For additional information, contact the SFRGC at +1 (910)432-3742 or email your request for meeting space.
- 82nd Division Military Family Life Counselors
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Military life comes with a unique set of challenges, but we are here to help. Paratroopers, could you or your Family use brief, solution-focused counseling? Military Family Life Counselors (MFLCs) offer confidential, non-medical, solution-focused counseling, consultation and education aimed at building military and Family readiness and resilience.
- 1st BCT +1 (910)818-3335
- 2nd BCT +1 (910)850-6991
- 3rd BCT +1 (910)729-1790
- 82nd CAB +1 (910)850-2951
- 82nd ADSB +1 (910)705-0346
- DIVARTY +1 (910)850-6547
- Robinson Health Clinic +1 (910)489-5528 and +1 (910)610-3246
MFLCs can meet on-site or at various public locations for your convenience.
- Unit Service Coordinators (USC)
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Click here to find your USC (.pdf)
Deployment isn’t easy. Mobilization, Deployment and Stability and Support Operations (MD&SSO) helps make it as smooth as possible—for units, Soldiers, and Families.
MD&SSO provides training and publications to help commanders, Soldiers, and Families navigate the challenges of mobilization and deployment. We also have resources for rear detachment cadre and Soldier and Family Readiness Group (SFRG) leaders.
We assist the chain of command by empowering SFRG leadership and volunteers, providing them with robust training and resources to maintain a successful and effective SFRG. In addition, Family Readiness Support Assistants (FRSAs) provide administrative and logistical support to commanders, rear detachment commanders, and SFRG leaders.
MD&SSO also assists during Noncombatant Evacuation and Repatriation Operations. During emergencies, the Army Disaster Personnel Accountability and Assessment System (ADPAAS) helps gain accountability, assess Family needs, and coordinate assistance.
The MD&SSO Program provides:
Other Deployment Readiness Resources
(Government Links)
Plan My Deployment. Military OneSource’s Plan My Deployment provides tips, resources, and articles to help prepare for all phases of the deployment. Click here to access Plan My Deployment.
Soldier and Family Readiness Groups (SFRGs). SFRGs and virtual SFRGs (vSFRGs) offer Families official and accurate command information, connect Soldiers and Families to the chain of command, provide a network of mutual support, and connect SFRG members to on/off-post community resources.
Social Media. Social media can be a powerful tool to inform, influence, and engage Soldiers and Families. Click here to access the Army's Social Media site.
Ready Army. Ready Army is the Army’s proactive campaign to increase the resilience of the Army community and enhance its readiness by taking stock of and preparing for relevant hazards. Click here to access Ready Army
(Non-Government Links, No Endorsement Implied)
Yellow Ribbon Reintegration Program (YRRP). YRRP is a DoD-wide effort to promote the well-being of National Guard and reserve members, as well as their Families and communities, by connecting them with resources throughout the phases of deployment. Click here to access YRRP.
Army Disaster Personnel Accountability and Assessment System (ADPAAS) offers online registration for Soldiers, their Family members and DoD Civilians to stay informed and connected during emergencies. Click here more more details about ADPAAS.
